Our goal is to make sure that from the moment you step on board, you have an unforgettable vacation. Planning a charter allows you to fully personalize your stay on board thanks to the broker who will accompany you throughout the booking process. Also, all of our charter yachts come with a professionally trained crew who will be ready to meet your needs before you even have to ask. Below you will find our advice to understand all the steps for booking your stay on board.
FIND THE RIGHT YACHT
It is important to define your needs so that your Broker can follow you a yachts selection that is most appropriate to your expectations. Indeed, there is a very wide variety of yachts available for charter; Whether you want to take an extreme voyage aboard an expedition yacht, experience the true essence of the sea on a sailboat, indulge yourself in the ultimate luxury of a Superyacht or host a corporate event at the dock, we can answer to any type of request. You will also need to decide on the number of guests who will join you, the dates as well as the navigation area.
CONTACT US & BOOK YOUR CHARTER
Whatever the request, whatever the question, our brokers are at your disposal. We have the knowledge and the necessary contacts to satisfy our Guests. Once the choice of yacht is confirmed, your Broker will do what is necessary to facilitate the procedures concerning the negotiation of the price, the contract, the choice of menus and all the requirements that you would like to share with us in order to make your stay exceptional.
PREPARE YOUR STAY ON BOARD
Let’s take the next step to start making your dream vacation a reality by planning your tailor-made itinerary. Your broker in collaboration with the captain will offer you suggestions for a tailor-made navigation program.
Likewise, you will be asked to fill in a "preference List" a few weeks before boarding allowing you to know all your expectations in terms of food, drinks, wine, allergies and any other useful information that will allow the crew to be fully prepared for your exact needs.
WHAT ABOUT PRICES
There is an inevitable difference between the charter rates quoted on the yacht description and the final invoice. Don’t worry, it is justified. Yet it’s better to know why. Let’s start with the charter rate, it is usually quoted without taxes, since the VAT differs between countries. It is also important to make the difference between the charter low and high season rates and what it included.
For most of the charters, the customer will be asked for an A.P.A (meaning for Advance Provisioning Allowance), usually between 30 and 40% of the charter fee which are advances for future operational expenses:
• First of all, the fuel. A demanding customer will want to know the consumption per hour or miles to keep a fairly accurate accounting during the cruise and be sure to pay the right price. Note that the fuel for tenders and toys must also be taken into account.
• Berthing fees or potential harbor taxes.
• Food and beverages expenses made by crew members for the customers.
• Crew tips: Of course, this is at discretionary but it is customary for a charterer who has experienced a great service onboard. Usually, it represents between 10 and 20% of the charter fee depending on your satisfaction; Captain will make sure to give the equal amount to each crew member.
During your charter, you can ask the captain for an up-to-date summary of the accounts at any time - there is no mark-up so you pay everything at cost and you can check the receipts. If, during the charter, the expenditure exceeds the sum already paid, additional funds will be required. Of course, any APA left at the end of your charter will be reimbursed to you in full.
Once the charter agreement is signed, you will be asked to pay a deposit representing 50% of the total charter fee to confirm your booking. The final balance is due 5 weeks before the embarkation.
In general, we apply the MYBA terms of the charter agreement. So, if for some reason you have to cancel your charter, the owner of the yacht has the right to retain the full amount or just the deposit depending on the timing of your cancellation. If the entire charter fee has been paid, the owner is entitled to retain the entire amount – only the APA will be returned in full. Be sure that our Team will do the necessary to save your interest.